20.03.2008 19:53:00
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Allan Robinson Named President of Sterling Autobody Centers
Sterling Autobody today announced that Allan Robinson has been named its
president. Robinson previously served as Claim Field Director for the
Midwest Claim Service Area in Buffalo Grove, Ill., and brings over 20
years experience of product knowledge and leadership to his new position.
As president of Sterling Autobody Centers, Robinson is responsible for
overseeing operations for Sterling’s network
of 60 autobody stores in 16 states and eight metropolitan locations.
Sterling stores differ from typical auto body shops by using a team
concept that brings together individuals with specialized skills to
analyze damage, make repairs and monitor quality. Working together,
Allstate and Sterling eliminate redundancies in the auto claim/repair
process, through improved repair cycle-time and customer satisfaction
metrics that are above industry average.
"Sterling is an exceptional company in
encouraging professional development and excellent customer service,”
Robinson said. "I look forward to further
enhancing the customer experience through quality services for our
insureds.”
Sterling Autobody Centers is a wholly owned subsidiary of Allstate
Non-Insurance Holdings, Inc., which is a subsidiary of The Allstate
Corporation.
"We are pleased to have Robinson spearhead
Sterling Autobody. His strong leadership, initiative and auto product
knowledge will further Allstate’s and Sterling’s
position within the marketplace,” said Bill
Daly, Allstate auto assistant vice president.
Robinson, who joined Allstate in 1984, has held various claim
assignments in casualty, auto and Allstate’s
Special Investigation Unit. He holds a bachelor’s
degree from The College of William & Mary in Williamsburg, Va. He earned
a Chartered Property Casualty Underwriter certification --a premier
designation for the property and casualty insurance industry-- and has
consistently received Allstate claims top leadership awards for
exceptional professional leadership. Robinson and his wife Elaine reside
with their two children in Chicago.
About Allstate
The Allstate Corporation (NYSE:ALL) is the nation’s
largest publicly held personal lines insurer. Widely known through the "You’re
In Good Hands With Allstate®”
slogan, Allstate helps individuals in approximately 17 million
households protect what they have today and better prepare for tomorrow
through approximately 14,900 exclusive agencies and financial
representatives in the U.S. and Canada. Customers can access Allstate
products and services such as auto insurance and homeowners insurance
through Allstate agencies, or in select states at allstate.com and 1-800
Allstate®. Encompass®
and Deerbrook® Insurance
brand property and casualty products are sold exclusively through
independent agents. The Allstate Financial Group provides life
insurance, supplemental accident and health insurance, annuity, banking
and retirement products designed for individual, institutional and
worksite customers that are distributed through Allstate agencies,
independent agencies, financial institutions and broker-dealers.
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