WebEx Sales Center Helps Coldwell Banker Europe Accelerate the Sales Cycle and Optimize Sales Process

SANTA CLARA, Calif., Jan. 11 /PRNewswire-FirstCall/ -- Coldwell Banker Europe, a premier provider of full-service real estate, has improved efficiency by using WebEx Sales Center to enhance its high-touch sales processes with 'web-touch' client interactions in the offices in France. WebEx Sales Center, from on-demand collaboration applications provider WebEx Communications , helps sales organizations quickly qualify and close prospects with online sales presentations, team-selling tools and salesperson-driven portals.

Real estate agents in Coldwell Banker's French offices use the seamless integration of WebEx Sales Center and Salesforce CRM from salesforce.com to start online client meetings and create personalized portals from within the CRM environment. The two on-demand applications work together to create a unified solution for managing customer communications throughout the entire sales cycle and provide a comprehensive view of all customer data and interaction.

"WebEx helps us sell smarter, better and faster. People shopping for new homes have to contend with a rapidly changing marketplace and make important decisions based on the availability of very detailed information unique to each home they are considering," said William Pierre Clark, Coldwell Banker's director of development in France. "The interactivity and collaboration available to us with an integrated Salesforce CRM and WebEx Sales Center solution enables us to dramatically improve our level of customer service and satisfaction."

Clark added, "With WebEx Sales Center, we're conducting more sales meetings with improved results and are dramatically increasing the quality of our interaction with existing and potential franchises."

"WebEx Sales Center is helping Coldwell Banker accelerate its sales process and enhance the high-touch sales model necessary in real estate sales with a cost-effective web-touch sales process," said Felix Litman, senior director of sales and marketing applications, WebEx. "Coldwell Banker Europe is a great example of how WebEx Sales Center can accelerate the sales cycle, improve customer interaction and cut costs."

About WebEx Sales Center

WebEx Sales Center was created specifically for sales professionals, with capabilities designed to improve team selling, engage prospects throughout the sales cycle, and provide real-time sales management and analytics. WebEx Sales Center enables sales teams to leverage the power of the web to generate sales leads, qualify prospects, conduct persuasive sales presentations and close deals more quickly. Its seamless integration with leading CRM and SFA applications help sales organizations get more use and value from their sales solution investments.

WebEx Sales Center offers a free 14-day trial. To learn more about WebEx Sales Center or to register for the free trial, go to: http://www.webex.com/go/sales-freetrialpr

WebEx Sales Center helps sales professionals leverage the personalized selling experience they can create with CRM applications such as Salesforce. WebEx Sales Center integration with Salesforce CRM is made possible through the WebEx MediaTone and Sforce integration platforms.

About Coldwell Banker

Since 1906, the Coldwell Banker(R) organization has been a premier provider of full-service real estate. In 2004, Franchise Times magazine's prestigious Top 200 issue ranked Coldwell Banker number one in real estate and number eight among all franchisors. The Coldwell Banker System has more than 3,800 residential and commercial real estate offices and 123,900 Sales Associates in 28 countries and territories. The Coldwell Banker System is a leader in the industry in residential real estate, and in niche markets such as resort, new homes and luxury properties through its Coldwell Banker Previews International(R) division. It is a pioneer in consumer services with its Coldwell Banker Concierge(R) Service Program and award-winning Web site, http://www.coldwellbanker.com/. Coldwell Banker Mortgage is one of the largest telephone/web based lenders in the country and the Coldwell Banker Commercial(R) network is an industry leader in providing commercial real estate solutions that serve the needs of tenants, landlords, sellers and buyers in the leasing, acquisition, disposition and management of all property types. Coldwell Banker Real Estate Corporation is a subsidiary of Cendant Corporation . (C) 2005 Coldwell Banker Real Estate Corporation Coldwell Banker(R) licensed to Coldwell Banker Real Estate Corporation. Each office is independently owned and operated except for offices owned and operated by NRT Incorporated.

About WebEx Communications, Inc.

WebEx Communications, Inc. is the leading provider of on-demand collaboration applications. WebEx applications are used across the enterprise in sales, support, training, marketing, engineering and product design. WebEx delivers its suite of applications over the WebEx MediaTone Network, the only global network specifically designed for the delivery of on-demand applications. WebEx Communications is based in Santa Clara, California and has regional headquarters in Europe, Asia and Australia. Please call toll free 877-509-3239 or visit http://www.webex.com/ for more information.

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements may be identified by use of the terms anticipates, believes, continue, could, estimates, expects, intends, may, plans, potential, predicts, should or will, or the negative of those terms or similar expressions. These forward-looking statements are subject to significant risks and uncertainties. Actual results may differ materially from those described in such statements as a result of these risks and uncertainties. In particular, these forward looking statements include, but are not limited to, the statements that WebEx Sales Center can accelerate the sales cycle, improve customer interaction and cut costs and can enables sales teams to leverage the power of the web to generate sales leads, qualify prospects, conduct persuasive sales presentations and close deals more quickly. Factors which could contribute to risks and uncertainties include, but are not limited to, the failure of customers to integrate WebEx Sales Center effectively in their sales process. A fuller discussion of the risks and uncertainties that could affect WebEx Communications, Inc. are more fully set forth in WebEx Communications, Inc.'s filings with the Securities and Exchange Commission, including WebEx's Form 10-Q filed with the SEC on November 8, 2005. WebEx Communications, Inc. assumes no obligation to update forward-looking information contained in this press release.

MediaTone is a trademark of WebEx Communications, Inc.