Stockholm Transport Drives Network Performance with Cisco Info Center

    Business Editors

    SAN FRANCISCO--(BUSINESS WIRE)--March 14, 2005--

    Cisco Info Center(TM) Solutions Ensure Availability of Bus and Rail
    Transportation Network Infrastructure for Sweden's Capital City

    Micromuse Inc. (Nasdaq: MUSE), the leading provider of ultra-scalable, realtime business and service assurance software, today announced that AB Storstockholms Lokaltrafik (SL) or Stockholm Transport, has deployed Cisco Info Center as the primary network and systems management solution for its transportation, signaling, and communications infrastructure. SL is the government organization responsible for managing the public transportation infrastructure for Stockholm, the capital city of Sweden.
    With the use of Cisco Info Center, which includes both Micromuse and Cisco Systems technology elements, SL can collect data from various different systems and devices across its network into a single, central repository. From there the data is consolidated, analyzed and displayed in web-enabled dashboards, enabling SL systems maintenance staff to quickly pinpoint potential faults on the infrastructure before they disrupt transportation services.
    SL deployed Cisco Info Center solutions to specifically address the needs of government bodies by allowing the cost-efficient, proactive management of complex, heterogeneous networks. The Cisco Info Center solutions provide an end-to-end management and monitoring backbone that integrates quickly with disparate management systems and devices in the infrastructure to deliver a single effective management interface to systems maintenance staff. Additionally, the solution allows SL to quickly and easily integrate and manage new platforms as customer requirements and public initiatives necessitate.
    Cygate Maldata AB, a Micromuse Channel resale partner, delivered the design and implementation of SL's network and systems management infrastructure. Micromuse, Cisco, and Cygate collaborated closely to ensure the fast implementation of the Cisco Info Center solutions and to deliver a management solution that provides SL with lower total cost of ownership and faster return on investment.
    "SL required a strategic backbone to consolidate complex, multi-vendor networks for service visibility and a more reliable customer service," said Richard Lowe, Micromuse's Senior Vice President, Sales, Technical and Business Operations, EMEA. "The Netcool and Cisco Info Center technology provides an efficient solution for innovative government bodies that are looking for technology with a proven ability to scale across large networks to support the end customer experience."

    About Storstockholms Lokaltrafik
    More than 650 000 people travel with Stockholm Transport (SL) every day.
    The responsibility for a well-functioning public transport system in the Stockholm Region lies on Stockholm Transport. It is the duty of Stockholm Transport to develop and find new solutions for the public transport systems. In addition, Stockholm Transport, controls the contractors' execution of the public transport, and makes sure that they follow the agreements. Stockholm Transport will provide the residents, and visitors, of the County of Stockholm with attractive means of public transport and in doing so, ensure easy access to all forms of public transport, provide a healthy environment and guarantee the positive development of the Stockholm Region.

    About Micromuse
    Micromuse Inc. (Nasdaq: MUSE) is the leading provider of ultra scalable, realtime business and service assurance software solutions. The Netcool software suite provides organizations with the assurance that their IT systems are supporting and driving profits 24 hours a day. Unlike traditional infrastructure management systems, Netcool solutions provide real-time end-to-end visibility and accurate troubleshooting from a business perspective. Such business intelligence allows organizations to respond to problems quickly, streamline workflow processes and improve business uptime. Micromuse customers include BT, Cable & Wireless, Deutsche Telekom, EarthLink, ITC DeltaCom, J.P. Morgan Chase, MCI, T-Mobile and Verizon. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107; (415) 538-9090. The Web site is at http://www.micromuse.com/.

    Micromuse and Netcool are registered trademarks of Micromuse Ltd. All other trademarks and registered trademarks in this document are the properties of their respective owners. Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties.
    The factors that could cause actual future results to differ materially from the forward-looking statements include the following: fluctuations in customer demand; the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel); the risks associated with the expansion of the Company's distribution channels, the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the Company's markets; the risks associated with competition; the risks associated with international sales as the Company expands its markets; and the ability of the Company to compete successfully in the future; uncertainties associated with patent litigation and uncertainties associated with class action and other lawsuits that have been filed against the Company's officers and directors as a result of the Company's financial restatement; as well as other risks identified in the Company's Securities and Exchange Commission Filings, including but not limited to those appearing under the caption "Risk Factors" in the Company's most recent Quarterly Reports on Form 10-Q and on Form 10-K on file with the Securities and Exchange Commission and available on the Company's Web site. The company disclaims any obligation or intention to update or revise any forward-looking statements.

--30--KK/ny*

CONTACT: Micromuse Sonia Ramanah, +44 (0) 20 88 77 80 56 sonia@micromuse.com

KEYWORD: CALIFORNIA SWEDEN INTERNATIONAL EUROPE INDUSTRY KEYWORD: COMPUTERS/ELECTRONICS AUTOMOTIVE TRANSPORTATION SOFTWARE NETWORKING MARKETING AGREEMENTS SOURCE: Micromuse Inc.

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