I received a county court judgment when esure failed to answer my calls

I tried to contact it over a claim for four months, and then received a default notice for £11,000I had a collision last year and admitted fault. My car was written off and my insurer, esure, promptly paid up. Four months later, I received a letter from a solicitor acting for the other driver’s insurer threatening legal action unless I paid them £10,000 within seven days. I was told that esure had failed to settle the claim. I tried to contact esure, but my calls remained on hold and emails went unanswered. Then, after a further four months, I received a “judgment in default” notice for nearly £11,000.It turned out notifications of legal action had been sent to the wrong address and, as a result, I had been issued with a county court judgment (CCJ). This caused extreme anxiety, worsened by the fact that esure couldn’t have cared less. Still they did not answer my calls or emails. Continue reading...Weiter zum vollständigen Artikel bei TheGuardian Weiter zum vollständigen Artikel bei TheGuardian