Harris Corporation Introduces First Complete Managed Network Monitoring Service for Network Operators

MELBOURNE, Fla., Oct. 24 /PRNewswire-FirstCall/ -- Harris Corporation , a leading global provider of turnkey network management systems, today introduced NetBoss(R) Remote Monitoring Services (RMS), the industry's first complete outsourced network monitoring solution that provides network operators with all of the functionality of a world-class Network Operations Center (NOC) without the associated capital and operating expense. Harris has combined its extensive experience implementing NOC solutions for some of the world's largest network operators with its award-winning NetBoss software to deliver network monitoring and reporting, event management and consulting services that allow network operators to have complete visibility and control of their network 24 hours a day, 365 days a year.

"Many network operators need the visibility and control of a NOC, but cannot justify the personnel resources and tremendous expense such an endeavor requires," said John Koenig, vice president of Harris' NetBoss business unit, an operation of Harris Microwave Communications Division. "NetBoss RMS allows these operators to focus on their core competency while still ensuring their network services are performing flawlessly."

Building a successful NOC requires significant initial expense in terms of equipment, as well as the costs of maintaining a staff for around-the-clock coverage. For network operators that are focused on building out their infrastructure, these expenditures represent a significant "barrier to entry." However, without this functionality, ensuring quality of service and network uptime is almost impossible. By outsourcing this functionality to Harris, operators receive a flexible, customized solution tailored specifically to their networks, giving them immediate access to world-class monitoring and increased performance without the initial capital investment and ongoing maintenance costs.

NetBoss RMS is provided by Harris' world-class Network Operations Center (NOC), which already delivers worldwide management and monitoring for global organizations. Harris' NetBoss management software serves as the core of this NOC and is currently used by some of the world's largest network operators to manage their own networks. NetBoss RMS provides around-the-clock monitoring of all network equipment 365 days a year including trouble ticket notification, escalation and follow up; remote equipment diagnostics and management as well as problem resolution verification. In addition, NetBoss RMS provides operators with management reports to ensure their network is running according to predetermined parameters.

NetBoss Remote Management Services are available now. Learn more about this unique service suite at http://www.networksupport.harris.com/remmonitorsvc.

About NetBoss(R)

NetBoss(R) is a turnkey, end-to-end Service Assurance solution for broadband, wireless and converged networks. The innovative approach to network and service management employed by the NetBoss network management platform provides the lowest total cost of ownership for network operations and maintenance, and enables operators to improve quality of service. NetBoss(R) functions as a scalable "manager-of-managers," enabling users to proactively manage and maintain their entire network from legacy to next generation, from a single Web-enabled view. Progressive companies worldwide rely on NetBoss(R) for the automation and support they need to optimize their network performance.

About Harris Corporation

Harris is an international communications and information technology company serving government and commercial markets in more than 150 countries. With headquarters in Melbourne, Florida, the company has annual sales of over $3 billion and has 12,600 employees - including 5,500 engineers and scientists - dedicated to the development of best-in-class assured communications(TM) products, systems, and services. The company's operating divisions serve markets for government communications, RF communications, broadcast communications, and microwave communications. The NetBoss network management platform is a product of the NetBoss business unit, an operation of Harris Microwave Communications Division. Additional information about Harris Corporation is available at http://www.harris.com/.