20.09.2005 15:12:00

First Horizon Selects AnchorPoint's Software for Telecom Expense Management

FRAMINGHAM, Mass., Sept. 20 /PRNewswire/ -- AnchorPoint(TM), a leading provider of integrated Telecom Expense Management (TEM) solutions, today announced that First Horizon National Corporation has licensed the AnchorPoint TEM suite of applications for enterprise-wide management of voice, data, and wireless costs.

Following an extensive selection process, AnchorPoint's TEM solution stood out as the only licensed solution that could truly integrate all of the capabilities that First Horizon required. First Horizon will use AnchorPoint's suite of TEM applications to manage call accounting and toll fraud detection, cost allocation and asset tracking for chargeback, invoice processing for identification of vendor errors, automated invoice payment, cost of service analysis, and service procurement. First Horizon has also licensed AnchorPoint Business Analytics, gaining access to business intelligence-driven dashboards, alerts, scorecards and key performance indicators.

Through its series of fully integrated applications, AnchorPoint TEM provides First Horizon with a highly efficient environment for managing telecom costs and information. The TEM solution will serve as First Horizon's "single point of contact" for capturing, storing, processing, and presenting the appropriate telecom cost information to users on a real time, on demand, and/or scheduled basis via the Web. As a result, AnchorPoint combines the power of invoice management, effective telecom chargeback reporting and call accounting, with improved workflow and access to information, enabling staff to be more effective in their daily activities and decision-making.

"First Horizon's multi-disciplinary evaluation team clearly understood the benefits of an integrated TEM solution," said Don Luby, senior vice president, sales and business development, AnchorPoint. "By managing all aspects of voice, data and wireless assets and costs through a single system and process, First Horizon will gain a clear picture of their telecom spend and, in turn, be able to make strategic decisions that will directly benefit the company's bottomline."

AnchorPoint's TEM Technology

AnchorPoint's TEM application suite is comprised of three highly integrated modules -- Invoice Management, Asset Management, and Usage Management -- each leveraging the centralized AnchorPoint Communications Intelligence Engine. Business intelligence information is then delivered to the user via AnchorPoint's Business Analytics tools, featuring dashboards, benchmarking, ad-hoc reporting, and enhanced Web delivery, to help them better manage and plan their communications environments.

Through the successful utilization of AnchorPoint's TEM application suite and AnchorPoint's Business Analytics tools, companies can re-allocate or eliminate costs, improve operating efficiencies, increase ROI from their telecom/IT investments, enable internal staff to focus on core competencies, and provide a baseline of information to make decisions on new technology purchases to achieve a 15-25 percent savings on their telecom costs.

About AnchorPoint

Established in 1984 and headquartered in Framingham, Mass., AnchorPoint, Inc. is the leading provider of integrated Telecommunications Expense Management (TEM) software, consulting services and business processing outsourcing solutions. Named as a 2004 and 2005 Innovation Award winner by TMC(R) Labs and 2004 Product of the Year by the editors of Communications Convergence, the AnchorPoint suite of TEM applications is used by such companies as AGFA, Acushnet, BB&T, Gillette, Pitney Bowes and Ocean Spray to manage expenses and control costs of voice and data networks. AnchorPoint's integrated Invoice, Asset and Usage Management modules utilize the AnchorPoint Communications Intelligence Database and analytic and reporting tools to allow companies to re-allocate or eliminate costs, improve operating efficiencies, and increase ROI from their Telecom/IT investments. AnchorPoint can be found on the Web at http://www.anchorpoint.com/.

AnchorPoint is a trademark of AnchorPoint, Inc. All other trademarks are the properties of their respective owners.

Corporate Contact: Media Contact: Michael Grillo Irene Savage/Tristam Wallace AnchorPoint Harpell +1 508-628-4524 +1 781-210-0938/+1 781-210-0944 mgrillo@anchorpoint.com isavage@harpell.com/twallace@harpell.com

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