Commonwealth Telephone Company Achieves Lowest Justified Complaint Rate in Annual Pennsylvania PUC Report for Eighth Consecutive Year

The PUC annual report details the justified complaint rate ofPennsylvania's five largest local exchange carriers, as well as thestate's two largest competitive local exchange carriers. The PUC's2004 annual report compared Commonwealth Telephone Company's resultsversus Alltel Pennsylvania, Inc., United Telephone Company ofPennsylvania d/b/a Sprint, Verizon North, Inc. (formerly GTE North,Inc.), and Verizon Pennsylvania, Inc. (formerly BellAtlantic-Pennsylvania, Inc.), as well as the competitive localexchange carriers MCImetro Access Transmission Services, LLC (MCILocal), and Comcast Phone of Pennsylvania, LLC d/b/a Comcast DigitalPhone.

"Each day, the employees of Commonwealth Telephone Company, alongwith their colleagues throughout the CTE family of businesses,dedicate themselves to providing our customers with serviceexcellence," said Michael J. Mahoney, president and chief executiveofficer of CTE (parent company of Commonwealth Telephone Company). "Itis this commitment to service that has allowed us to achieve theresults noted in the PUC's Annual Report, and I congratulate ouremployees on their outstanding success."

"It is commendable that our employees are steadfast in theirdelivery of consistent service excellence, as demonstrated by thefindings in the PUC's Annual Report for the past eight years. Onbehalf of CTE's entire senior management team, I want to thank ouremployees for their ongoing contributions, and most especially, forall their efforts toward ensuring customer satisfaction," statedEileen O'Neill Odum, executive vice president and chief operatingofficer, CTE.

The Pennsylvania PUC annually produces this report, which measurescustomer service performance by all major utilities - includingelectrical, gas, water and telephone - in an effort to informconsumers on how well utilities are meeting their needs. Utilityperformance is based on residential consumer complaint rates, responsetime to these complaints, and other measurements.

About CTE

Headquartered in Dallas, PA, Commonwealth Telephone Enterprises,Inc., serves business and residential customers with a full array oftechnologically advanced data and voice telecommunications productsand services, including broadband data services and high-speedInternet access, delivered over its 100% digitally switched,fiber-rich network.

CTE's primary operating segments are: Commonwealth TelephoneCompany ("CT"), the nation's eighth largest publicly held independentlocal exchange carrier, which has been operating in various ruralPennsylvania markets since 1897; and, CTSI, LLC ("CTSI"), a localexchange carrier operating in competitive markets outside CT'sterritory, that formally commenced operations in 1997. CTE deploysbroadband DSL technology to offer high-speed Internet access in the CTand CTSI service territories. CTE's support businesses include epix(R)Internet Services (www.epix.net), one of the Northeast's largest ruraldial-up Internet Service Providers ("ISPs"), and CommonwealthCommunications, a provider of telecommunications equipment andfacilities management services.

A web site featuring current information regarding CommonwealthTelephone Enterprises, Inc., can be found on the Internet atwww.ct-enterprises.com. However, the information on this web site doesnot form a part of this release.