Verint Witness Actionable Solutions' Impact 360 Recording Software Receives ''Avaya Compliant'' Rating in Europe

Verint Systems Inc. today announced that the Impact 360® Recording solution from its Verint® Witness Actionable Solutions™ business line has received a compliant rating with key contact center and Internet Protocol (IP) telephony solutions from Avaya, a leading global provider of business communications applications, systems and services. Impact 360 Recording has been successfully tested by Avaya for compatibility with its MultiVantage® Express, a complete midsize communications solution that integrates powerful applications into an affordable package that’s simple to manage and use. Impact 360 Recording helps businesses capture, evaluate and store complete customer interactions. Leveraging the solution, companies can quickly access recorded calls, identify trends and patterns, satisfy compliance and regulatory requirements, better manage disputes and minimize losses, and help deliver high caliber customer experiences. The solution now is compliance-tested by Avaya for compatibility with MultiVantage Express 2.0. Avaya MultiVantage Express is a complete midsize communications solution that integrates powerful applications into an affordable package that’s simple to manage and use. It builds on the Avaya Communication Manager foundation, integrating messaging, mobility, unified communications, and customer contact applications onto a single S8500 server. With MultiVantage Express, midsize businesses can unify their dispersed and growing workforces, improve collaboration, bolster productivity and enhance customer service – all for a low total cost of ownership. "We’re very pleased to add another Avaya compliant rating to our market-leading workforce optimization suite. Impact 360 Recording is a scalable, software-only recording solution that can integrate with MultiVantage Express to deliver a richly featured communications solution that helps meet the dynamic needs of today’s mid-sized businesses,” says John Bourne, senior vice president, global channels and alliances, Verint Witness Actionable Solutions. "With a simple management interface and easily configured as part of the MultiVantage Express’ single server architecture, our combined solution benefits customers with powerful recording capabilities that feature outstanding reliability.” Verint Witness Actionable Solutions is a member of the Avaya DevConnect program – an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network. As a Platinum member of the program, Verint Witness Actionable Solutions is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Guildford, England. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure – speeding deployment of new applications and reducing both network complexity and implementation costs. Additionally, Verint Witness Actionable Solutions has an OEM relationship with Avaya. Avaya and its authorized Avaya Business Partners sell, implement and support the company’s Impact 360 product line – including its workforce optimization, quality monitoring, recording, and workforce management packaged solutions. "By offering compliance testing with the many innovative companies like Verint who are members of our DevConnect program, Avaya promotes fully interoperable solutions that help mid-sized businesses unleash powerful new possibilities,” says Eric Rossman, vice president, developer relations and technical alliances, Avaya. "They are able to use Intelligent Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line.” About Avaya Avaya delivers Intelligent Communications solutions that help companies transform their businesses to achieve marketplace advantage. More than 1 million businesses worldwide, including more than 90 percent of the FORTUNE 500®, use Avaya solutions for IP Telephony, Unified Communications, Contact Centers and Communications-Enabled Business Processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: www.avaya.com. For more information on the Avaya DevConnect program, visit www.avaya.com/devconnect. About Verint Witness Actionable Solutions Verint® Witness Actionable Solutions™ is the leader in analytics-driven workforce optimization. Its solutions are designed to help organizations capture customer intelligence, uncover business trends, discover the root cause of employee and customer behavior, and optimize the customer experience. From contact centers to remote office, branch and back-office operations, its award-winning, next-generation Impact 360® Workforce Optimization suite is the industry’s most unified solution set – featuring quality monitoring and recording, workforce management, speech and data analytics, customer feedback surveys, performance management and eLearning. Impact 360 helps organizations improve the entire customer service delivery network, powering the right decisions to help ensure service excellence and transform organizations into customer-centric enterprises. About Verint Systems Inc. Verint Systems Inc. (VRNT.PK), headquartered in Melville, New York, is a leading provider of actionable intelligence solutions for an optimized enterprise and a safer world. Today, more than 10,000 organizations in over 150 countries rely on Verint solutions to perform more effectively, build competitive advantage and enhance the security of people, facilities and infrastructure. Visit us at our website www.verint.com. This press release contains "forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks and uncertainties, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see the Company's Current Report on Form 8-K filed with the Securities and Exchange Commission on September 10, 2007, as supplemented by our Current Reports on Form 8-K filed on November 5, 2007, January 16, 2008, and April 9, 2008. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, the Company assumes no obligation to update or revise them or to provide reasons why actual results may differ. VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE INTELLIGENCE, STAR-GATE, RELIANT, VANTAGE, X-TRACT, NEXTIVA, ULTRA, AUDIOLOG, WITNESS, the WITNESS logo, IMPACT 360, the IMPACT 360 logo, IMPROVE EVERYTHING, EQUALITY, CONTACTSTORE, EYRETEL, BLUE PUMPKIN SOFTWARE, BLUE PUMPKIN, the BLUE PUMPKIN logo, EXAMETRIC and the EXAMETRIC logo, CLICK2STAFF, STAFFSMART, AMAE SOFTWARE and the AMAE logo are trademarks and registered trademarks of Verint Systems Inc. Other trademarks mentioned are the property of their respective owners.