Total Transit Launches totalride to Connect Passengers with More Drivers and Offer More Options at Lower Rates

GLENDALE, Ariz., Jan. 25, 2018 /PRNewswire/ -- Glendale-based Total Transit, is rebranding its for-hire transportation brand Discount Cab and transitioning to a rideshare model, known as totalride. 

Residents looking for lower rates, more trip booking choices, and payment options for immediate or pre-scheduled transportation in a rideshare sedan, van, or accessible vehicle can now do it all from totalride with our new mobile app, online web portal, or simply by calling 602-200-2000. The array of transportation services available through totalride includes rideshare options called Ride and Ride Van, and the largest accessible vehicle fleet in Arizona.

The totalride mobile app is available today to book transportation services in the greater Phoenix and Tucson areas. Passengers also have the option to book their transportation online at www.totalride.com, or simply by calling our Customer Solutions Center 24/7/365 at 602-200-2000.

"totalride provides options that passenger and account clients need the most," said Jerry Mullen, Phoenix General Manager at Total Transit. "Services like pre-scheduling and making cash payments, downloading an app to track drivers in real-time, and being able to talk to a live person 24/7/365 to book transportation haven't been available through existing rideshare platforms. We've listened to our passengers and have built an array of solutions to give them what they want: choice and flexibility at an affordable rate."

Travel using totalride retail services costs $1.20 per mile and $0.20 per minute, with a $2.00 booking fee*. There are no surge/prime time fees like those billed by other rideshare companies. Retail passengers can choose between paying with cash or a credit card in the vehicle when they reach their destinations, or can pay with a credit card through the app.

Before selecting whether to book a trip, passengers will be able to see fare estimates and wait times for the closest vehicles to their locations.

Mullen says totalride is ideal for anyone who wants more options when it comes to how to book a trip, how to pay and vehicle preference.

"Whenever people in Phoenix need to get to where they want to go, we want them to think of totalride for access to the safest, most convenient and most affordable options," Mullen said.

To ensure passenger safety, all totalride drivers are required to pass extensive state and federal background checks. Unlike other rideshare providers, each totalride driver must also pass a drug and alcohol test and complete specialized virtual classroom and on-the-road sensitivity training.

"We're looking to add safe drivers to build our rideshare fleets in both Phoenix and Tucson now," Mullen said. "We've had the largest cab fleet in the state and we intend to have the largest, local rideshare fleet."

Total Transit is contracting with 1,000 rideshare drivers for its totalride fleet during the initial launch and has plans to contract with up to 2,500 drivers between Phoenix and Tucson in the next 12 months. totalride drivers are paid daily, not weekly like other rideshare companies, and have access to both retail and account trips.

Applications to become a totalride driver can be found online at https://totalride.com/become-a-driver

Passengers can download the totalride App for free through the Apple App Store or Google Play.

For more information about totalride, visit www.totalride.com

*Passengers requesting to book their trip through the Customer Solutions Center pay a $4.00 booking fee vs. the $2.00 booking fee through the app or online portal.

About Total Transit
Total Transit, Inc., a privately owned Arizona based corporation, was founded in 1984, and offers comprehensive transportation management and private and public transportation services. Headquartered in the Phoenix suburb of Glendale, Arizona, Total Transit has grown into one of the premier transportation companies in the country, with operations throughout Arizona and in several other states. For more than 30 years, Total Transit has delivered outstanding service levels and has developed innovative and unique transportation solutions, such as mobility/wheelchair accommodating and ecofriendly transportation for its clientele.

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SOURCE Total Transit