16.06.2010 17:40:00

StarTek Wins World Contact Center Awards

StarTek (NYSE: SRT) announced that the company has won the silver medal for Best Sales Agent in the Americas from Contact Center World at their Conference for the Americas in Orlando, Florida. StarTek had two finalists from its Lynchburg location who were chosen from thousands of nominations to present on Friday, June 11, in Orlando.

"Through the years, we have learned what agent skills and traits reap good sales results,” said Mary Beth Loesch, SVP of business development. "The agents competed on the highest level and came out winners. We believe it is indicative of the quality of the sales solutions we have developed.”

StarTek supports various types of sales programs for both consumer and business customers. Sales agents are selected based on a predetermined set of criteria and trained to positively influence both revenue and customer retention. The result is increased sales and consistent results.

About StarTek

StarTek, Inc. (NYSE: SRT) is a high quality business process outsourcing (BPO) company dedicated to service. For over 20 years, the company has been committed to serving the needs of its clients and their customers. StarTek helps its clients manage the customer experience across the customer life cycle, resulting in improved customer retention, increased revenue, and greater cost efficiencies. Its comprehensive suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and retention programs. The company also offers clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support. Headquartered in Denver, Colorado, StarTek has 18 delivery centers including onshore locations in North America, near shore in Costa Rica, offshore in the Philippines and virtually through its StarTek@Home workforce. For more information, visit www.StarTek.com or call +1 303-262-4500.

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