Partner Communications Announces Publishing Of Hearings And Law Memorandum

(RTTNews) - Israel-based communications company Partner Communications (PTNR) said that on August 18, 2014 the Ministry of Communications published hearings regarding proposed amendments to telecommunications licenses granted to various operators, including the company and its units.

According to the Hearings, it is proposed to amend the Licenses to add requirements and to intensify the requirements set in the Licenses with respect to the quality of service of the Licensees' call centers. The amendments include: the maximum response times and the average daily response times; recording requirement regarding a billing inquiry, termination of all services or termination of a single service calls; and requirement to issue and to publish on the Licensees' websites detailed weekly reports that will include complete data in relation to their conduct regarding response times.

The Licensees may submit their position to the Hearings by September 18, 2014.