OneSource Sees 130% Increase in Legal Sector Business in Three-Year Pe

    Business Editors/Legal Writers

    CONCORD, Mass.--(BUSINESS WIRE)--Feb. 28, 2005--OneSource Information Services, Inc., a Donnelley Group company of infoUSA (Nasdaq:IUSA), today announced that the company has seen a 130% increase in its legal sector business since early 2002. The company says this significant growth has been fueled by law firms becoming more focused on client acquisition and retention in response to major shifts that have hit the legal sector, including increased competition, more aggressive law firm marketing, and diminished client loyalty.
    In addition to a rise in the number of firms subscribing to OneSource's web-based Business Browser(SM) product line, which provides access to information on 3.2 million companies and 7 million executives worldwide, an increasing number of firms are integrating OneSource information within core technology systems, such as Intranets, portals, and CRM systems. Law firms equip business development teams and legal staff with OneSource's in-depth company, executive, and industry information to help improve firm-wide effectiveness and build stronger client relationships.
    "To win and retain lucrative accounts, law firms need to more aggressively manage client relationships," said Yvonne Cekel, President of OneSource Information Services. "Partners and attorneys must fully understand client industries, business drivers, and legal pains, so they can adopt a broader advisory role and recognize opportunities to cross-sell firm services. Immediate access to in-depth information has become vital to driving firm growth. That's why OneSource is experiencing tremendous momentum within this sector."
    Three benefits commonly result from integrating business information within law firm business development processes: increased competitive advantage, better information-sharing and improved productivity. Customers that demonstrate these benefits include Gray Cary, CMS Cameron McKenna, and Paul, Hastings, Janofsky & Walker LLP.

    Gray Cary: Gaining Strategic Advantage

    According to Lisa Carmichael, Senior Marketing Manager for Gray Cary, a 400-attorney national law firm, the ability to seamlessly integrate OneSource information within the firm's Interaction CRM system delivers strategic advantage throughout the firm.
    "From a marketing perspective, OneSource helps us better identify where our business is coming from, where our strengths lie, and where opportunities exist to grow the business," says Carmichael.
    "OneSource also enables us to gather vast amounts of information on our client base and their industries in far less time. And by making that information available on attorneys' desktops, we can educate them on new accounts more quickly, and help them stay better informed on existing clients," she continued.

    CMS Cameron McKenna: Enabling Better Information-Sharing

    London-based major law firm CMS Cameron McKenna advises businesses, governments, public sector bodies and financial institutions. Earlier this year, CMS Cameron McKenna, with over 800 partners and fee-earners, launched a new CRM system to support its already successful approach to managing its client relationships, drawing on OneSource business information to improve information-sharing across the entire firm.
    "Prior to launching our new system, people were using their own tools to manage client and relationship details," said Donna Gildea, IT Business Consultant. "We needed to consolidate the disparate electronic and paper-based systems into a state-of-the-art system that facilitates better firmwide information sharing."
    "With the integration of OneSource, we now have a more comprehensive view of client relationships, contact information, company overview details, current/previous matters and marketing campaigns."

    Paul Hastings: Knowledge Portal Supports Productive Self-Service Research Model

    At Paul Hastings, the firm's 950 attorneys take it upon themselves to understand each client's business, operating landscape, and issues, as well as pending opportunities and developments that could impact future business. To minimize the research burden associated with this type of commitment, Paul Hastings recently launched a global knowledge portal that gives business development and legal staff in US, Europe, and Asia fast access to OneSource company profiles, executive listings, biographies, SEC filings, and analyst reports.
    "Integration of OneSource information within our knowledge portal is allowing the firm to implement a self-service research model that saves time and relieves some of the burden on our library staff," said Hans Haglund, Business Development Manager at Paul Hastings. Haglund estimates that OneSource satisfies 75% of the routine requests that previously consumed valuable library resources.
    Other leading law firms using OneSource business information include Baker & McKenzie; Latham & Watkins; Mayer, Brown, Rowe & Maw LLP, and Shearman & Sterling, among others.

    About OneSource Information Services, Inc.

    OneSource, a Donnelley Group company of infoUSA, and a recognized leader in business information solutions, delivers unparalleled company, executive, and industry intelligence that makes business professionals more effective and productive in completing their critical daily tasks. OneSource products and services support a company's vital business processes, including serving customers, finding and leveraging new opportunities, and managing suppliers and partners.
    OneSource combines and organizes content from over 2,500 information sources supplied by more than 35 world-class content providers, creating an unequalled information resource encompassing company profiles, corporate families, industries, executives, financials, news, analyst reports, and trade and business press articles.
    OneSource is headquartered in Concord, MA, with offices located in North America, Europe, and the Pacific Rim. Product information is available at www.onesource.com. Customers include Bank One, Chubb, Citigroup, Deloitte & Touche, HP, i2 Technologies, Lloyd's TSB, SAS Institute, and Sun Microsystems.
    OneSource, Business Browser, AppLink, Synergy, Catalyst, Global Business Taxonomy, and/or other OneSource product and service names referenced herein are either trademarks or service marks or registered trademarks or service marks of OneSource Information Services, Inc. or its subsidiaries in the United States and/or other countries. All other product and service names mentioned herein are trademarks or service marks of their respective owners.

    Forward-Looking Statements

    Statements in this announcement regarding infoUSA other than historical data and information constitute forward-looking statements that involve risks and uncertainties that could cause actual results to differ materially from those stated or implied by such forward-looking statements. Such statements include, but are not limited to, those regarding OneSource's competitive position and the functionality and effectiveness of OneSource products. Because such statements involve risks and uncertainties, actual actions and strategies and the timing and expected results thereof may differ materially from those expressed or implied by such forward-looking statements, and infoUSA's future results, performance, or achievements could differ materially from those expressed in, or implied by, any such forward-looking statements. Risks, uncertainties, assumptions, and factors that could affect infoUSA's business and financial results are described in infoUSA's recent filings with the United States Securities and Exchange Commission including its most recent Form 10-Q.

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CONTACT: OneSource Information Services John Brewer, 978-318-4492 John_Brewer@onesource.com or PAN Communications Tara Murray, 978-474-1900 onesource@pancomm.com

KEYWORD: MASSACHUSETTS INDUSTRY KEYWORD: LEGAL/LAW PRODUCT SOURCE: OneSource Information Services

Copyright Business Wire 2005