28.03.2006 13:03:00

M1 Global Solutions, Inc. Announces Strategic Partnership Agreement with Kelly Management Services

Hosted Business Process Management, Customer Interaction Management, CRM, Facilities and Staffing Alternatives "Powered by M1"

M1 Global Solutions, Inc. announced today the creation of astrategic partnership agreement with Kelly Management Services, abusiness unit of global staffing solutions provider Kelly Services,Inc. Under the terms of this agreement, Kelly Management Services willemploy the M1 Business Convergence Platform to support customerrequirements related to Business Process Management, Business ProcessOutsourcing, Customer Relationship Management and multi-channelCustomer Interaction Management. Additionally, Kelly ManagementServices will become an M1 Business Convergence Outsourcing partnerproviding Business Process Analysis and Design to M1's customers.

M1 Global harnesses the power of Convergence and SOA in a single,hosted platform to enable companies of all sizes to design, deploy andadapt communication-enabled business applications on demand. "M1Powered" communication-enabled business applications are innovativenew applications that control communications and information within abusiness process and embed real-time communications at any point inthe process to dramatically improve collaboration, workflowdistribution and business agility.

Business users direct M1's powerful Business ConvergencePlatform(TM) with a simple drag-and-drop process modeling tool. Now,companies of all sizes can model, deploy and manage dynamic,multi-channel customer-centric business processes, across suppliers,outsourcers, internal operations, and clients, in a fraction of thetime and at about half the cost of current investments.

"We are excited by the tremendous potential of this partnership,"says Craig Mento, President of M1 Global. "The overarching goal ofthis partnership is to present a combined customer and businessprocess management solution for both our internal and our outsourcedclient operations that helps reduce the complexity of deliveringmulti-channel customer service, increase employee productivity, andenhance workflow across the extended enterprise, with the ultimategoal of improving the customer experience." M1 can now providecustomers with unparalleled turnkey solutions by leveraging Kelly'sworld-class human resource consulting and outsourcing solutions.

"Our partnership with M1 enables us to provide a comprehensive 'onpremise' or 'on demand' IP-based contact center solution to ourcustomers globally," said Jeffrey Warnecke, General Manager, KellyManagement Services. "We are additionally delighted to partner with M1to provide business process outsourcing solutions to their customers."

About M1 Global

M1 Global provides an On Demand platform to model, deploy andmanage dynamic, multi-channel customer business processes. M1'sBusiness Convergence Platform(TM) insulates users from the complexityof building and managing interactions across all communicationchannels throughout the enterprise, delivering call control, voice andweb self-service, e-mail, fax, chat, and collaboration over acarrier-class On Demand, IP-based delivery infrastructure. Businessusers direct the infrastructure with a powerfully simple drag-and-dropvisual modeling tool, creating composite applications that orchestrateeven complex business processes and interactions across the extendedenterprise. A privately held Atlanta-based company, M1 Global iscommitted to giving forward-looking enterprises, contact centers,solution providers and entrepreneurs the ability to unleash the powerof a WebTone to deliver a better customer experience, improve businessflexibility and shorten time-to-market. Learn more atwww.m1global.com.

About Kelly Services

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a Fortune 500company headquartered in Troy, Mich., offering staffing solutions thatinclude temporary staffing services, staff leasing, outsourcing,vendor on-site and full-time placement. Kelly operates in 30 countriesand territories. Kelly provides employment to more than 700,000employees annually, with skills including office services, accounting,engineering, information technology, law, science, marketing, lightindustrial, education, health care and home care. Revenue in 2005 was$5.3 billion. Visit www.kellyservices.com.

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