Keynote Announces New Executive Vice President of Worldwide Customer O

Keynote Announces New Executive Vice President of Worldwide Customer Operations

    Business Editors/High-Tech Writers

    SAN MATEO, Calif.--(BUSINESS WIRE)--April 7, 2005--Keynote Systems (Nasdaq:KEYN)

--	Patrick Quirk, Former PeopleSoft General Manager and Group Vice President, Named to New Position and Assumes Global Responsibilities for Sales and Professional Services
--	Vik Chaudhary Named Vice President of Marketing and Corporate Development
--	Appointments Underscore Keynote's Emphasis on "Customer Intimacy" and on Growing Organically

    Today, Keynote Systems (Nasdaq:KEYN), the worldwide leader in e-business performance management services, announced that Patrick Quirk, former general manager and group vice president at PeopleSoft, has been named executive vice president of worldwide customer operations. In this newly created position, Quirk will assume global responsibility for sales and professional services, including Keynote's service level management (SLM) and customer experience management (CEM) consulting organizations, and will report to Umang Gupta, chairman and CEO. Keynote also named Vik Chaudhary as vice president of marketing and corporate development, reporting to Mr. Gupta, which represents a promotion from his existing position as senior director, corporate development. Mr. Chaudhary's appointment becomes effective May 1.
    "Patrick has tremendous experience, knowledge and leadership abilities building 'customer intimate' organizations that can successfully conceive, sell and support technology solutions and professional services into the enterprise. I am very pleased to have him take on this very senior role within Keynote," said Gupta. "Vik Chaudhary has demonstrated excellent strategic leadership by successfully extending Keynote into new markets through multiple acquisitions over the past three years. The task ahead for us is to drive meaningful growth from the investments we have made, and these two executive appointments underscore our singular commitment to do so."
    Patrick Quirk previously served as PeopleSoft's general manager and group vice president in charge of the company's supply chain management product and technology business and managed a 500-person development, marketing, support and product management team. He has nearly 20 years of sales and sales management experience from technology companies including Aspect Development, i2 Technologies, Connect, Avalon Software, Oracle and Control Data.
    Vik Chaudhary has spent 16 years in general management, marketing and engineering positions at blue chip and start-up Silicon Valley companies. Before joining Keynote, Mr. Chaudhary was CEO and founder of e-business measurements company Bizmetric, ran product management at database pioneer Gupta Technologies and led software engineering teams at Oracle.

    About Keynote

    Founded in 1995, Keynote Systems (Nasdaq:KEYN), The Internet Performance Authority(R), is the worldwide leader in e-business performance management services. Over 2,100 corporate IT departments and 16,000 individual subscribers rely on Keynote's growing range of measurement and monitoring, service level and customer experience management services to improve e-business performance by reducing costs, improving customer satisfaction and increasing profitability.
    Keynote is viewed as The Internet Performance Authority due to the company's global infrastructure of over 1,600 measurement computers in more than 50 cities worldwide that capture and store on a daily basis over 60 million Internet performance measurements, frequent media citations quoting Keynote's Web performance data and analysis, the company's market-leading Web performance indices for vertical markets and leading customer research that provides critical business insight into online customer experiences, industry trends and competitive Web strategies.
    Keynote Systems, Inc. is headquartered in San Mateo, California and can be reached at www.keynote.com or by phone in the U.S. at 650-403-2400.

    Keynote and The Internet Performance Authority are registered trademarks of Keynote Systems, Inc. Other trademarks are the property of their respective owners. (C) 2005 Keynote Systems, Inc.

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CONTACT: Keynote Systems, Inc. Dan Berkowitz, 650-403-3305 dberkowitz@keynote.com

KEYWORD: CALIFORNIA INDUSTRY KEYWORD: TELECOMMUNICATIONS SOFTWARE NETWORKING INTERNET E-COMMERCE MANAGEMENT CHANGES SOURCE: Keynote Systems, Inc.

Copyright Business Wire 2005