Charter Announces Fourth Quarter and Full Year 2021 Results

STAMFORD, Conn., Jan. 28, 2022 /PRNewswire/ -- Charter Communications, Inc. (along with its subsidiaries, the "Company" or "Charter") today reported financial and operating results for the three and twelve months ended December 31, 2021.

Key highlights:

• Fourth quarter total residential and small and medium business ("SMB") customer relationships increased by 120,000. As of December 31, 2021, Charter served a total of 32.1 million residential and SMB customers, with 939,000 net new customer relationships added in 2021.
• Fourth quarter total residential and SMB Internet customers increased by 190,000. As of December 31, 2021, Charter served a total of 30.1 million residential and SMB Internet customers, with 1.2 million total Internet customers added in 2021.
• Fourth quarter total residential and SMB mobile lines increased by 380,000. As of December 31, 2021, Charter served a total of 3.6 million mobile lines, with 1.2 million mobile lines added in 2021.
• Fourth quarter revenue of $13.2 billion grew by 4.7% year-over-year, driven by residential revenue growth of 5.1%, mobile revenue growth of 47.5% and commercial revenue growth of 4.8%, partly offset by a decline in advertising sales revenue of 28.2%, driven by lower political revenue.
• Fourth quarter Adjusted EBITDA¹ of $5.4 billion grew by 7.7% year-over-year.
• For the year ended December 31, 2021, revenue of $51.7 billion grew by 7.5% year-over-year. Full year 2021 Adjusted EBITDA totaled $20.6 billion, 11.4% higher than in 2020.
• Net income attributable to Charter shareholders totaled $1.6 billion in the fourth quarter. For the year ended December 31, 2021, net income attributable to Charter shareholders totaled $4.7 billion.
• Fourth quarter capital expenditures totaled $2.1 billion and included $127 million of mobile-related capital expenditures. For the year ended December 31, 2021, capital expenditures totaled $7.6 billion and included $482 million of mobile-related capital expenditures.
• Full year 2021 free cash flow¹ totaled $8.7 billion, compared to $7.1 billion in 2020.
• During the fourth quarter, Charter purchased 7.6 million shares of Charter Class A common stock and Charter Communications Holdings, LLC ("Charter Holdings") common units for approximately $5.3 billion. For the year ended December 31, 2021, Charter purchased 25.3 million shares of Charter Class A common stock and Charter Holdings common units for approximately $17.3 billion.

"We continued to execute well in 2021, with solid customer growth and strong financial growth. We added over 1.2 million Internet customers and we grew full year revenue and EBITDA by 7.5% and 11.4%, respectively," said Tom Rutledge, Chairman & CEO of Charter. "In 2022, we remain focused on driving additional customer growth by offering better services while saving customers money on their total communications spend, driving EBITDA growth, free cash flow growth and shareholder value." 

Key Operating Results

During the fourth quarter of 2021, Charter's residential customer relationships grew by 103,000, compared to growth of 167,000 in the fourth quarter of 2020 and 240,000 in the fourth quarter of 2019. As of December 31, 2021, Charter had 29.9 million residential customer relationships, with year-over-year growth of 2.9%.

Charter added 172,000 residential Internet customers during the fourth quarter of 2021, compared to 216,000 during the fourth quarter of 2020 and 313,000 during the fourth quarter of 2019. Currently, 200 Mbps is the minimum speed offered to new Spectrum Internet^® customers in 85% of Charter's footprint. As of December 31, 2021, nearly 75% of total Internet customers subscribed to tiers that provided 200 Mbps or more of speed. Charter also offers Spectrum Internet Gig across its entire footprint. Charter's Advanced Home WiFi, a managed WiFi service that provides customers an optimized home network while providing greater control of their connected devices, is available to nearly all Spectrum Internet customers. In addition, Charter's WiFi 6 router offers lower latency and performs better in environments with many connected WiFi devices, and has the ability to offer speeds of well over 1 Gbps.

Residential video customers decreased by 71,000 in the fourth quarter of 2021, compared to declines of 66,000 in the fourth quarter of 2020 and 105,000 in the fourth quarter of 2019. As of December 31, 2021, Charter had 15.2 million residential video customers.

During the fourth quarter of 2021, residential wireline voice customers declined by 163,000, compared to declines of 120,000 in the fourth quarter of 2020 and 152,000 in the fourth quarter of 2019. As of December 31, 2021, Charter had 8.6 million residential wireline voice customers.

Fourth quarter 2021 residential revenue per residential customer (excluding mobile) totaled $114.14, and increased by 2.0% compared to the prior year period, given promotional rate step-ups, video rate adjustments that pass through programmer rate increases, and $22 million of COVID-related impacts in the prior year period, partly offset by a higher mix of non-video customer relationships, a higher mix of lower priced video packages within Charter's video customer base and $31 million of sports network credits recorded in the current year period to be provided to qualified video customers given fewer sporting events being broadcast during COVID-19.

SMB customer relationships grew by 17,000 in the fourth quarter of 2021, while fourth quarter 2020 and 2019 SMB customer relationships grew by 30,000 and 28,000, respectively. During the fourth quarter of 2021, enterprise PSUs grew by 3,000, compared to growth of 2,000 in the fourth quarter of 2020 and 3,000 in the fourth quarter of 2019.

During the fourth quarter of 2021, Charter added 380,000 mobile lines, compared to growth of 315,000 during the fourth quarter of 2020 and 288,000 during the fourth quarter of 2019. Spectrum Mobile^TM is available to all new and existing Spectrum Internet customers. Spectrum Mobile customers can choose "Unlimited" or "By the Gig" data plans. In October 2021, Spectrum Mobile introduced new Unlimited pricing starting at $29.99/month per Unlimited line for customers with at least two lines. Additionally, customers qualify for the new multiline pricing when combining By the Gig lines for $14/GB with Unlimited lines. All Spectrum Mobile plans include 5G access, with taxes and fees included and no contracts. Spectrum Mobile's new Unlimited pricing is part of Charter's converged network strategy to provide consumers a differentiated connectivity experience with highly competitive, simple data plans and pricing.

Fourth Quarter Financial Results

Revenues

Fourth quarter revenue increased by 4.7% year-over-year to $13.2 billion, driven primarily by growth in residential, mobile and commercial revenues. Excluding advertising, which benefited from political spend in the fourth quarter of 2020, revenue grew by 6.4% year-over-year.

Residential revenue totaled $10.2 billion in the fourth quarter, an increase of 5.1% year-over-year. The year-over-year revenue growth rate was negatively impacted by $31 million of sports network credits recorded in the current year period and positively impacted by $22 million of COVID-related impacts in the prior year period.

Internet revenue grew by 11.6% year-over-year to $5.4 billion, driven by growth in Internet customers during the last year, promotional rate step-ups, reduced bundled discounts and higher bundled revenue allocation.

Video revenue totaled $4.4 billion in the fourth quarter, a decrease of 0.3% compared to the prior year period, driven by a higher mix of lower priced video packages within Charter's video customer base, a decline in video customers during the last year, the aforementioned $31 million of sports network credits recorded in the current year period and lower bundled revenue allocation, partly offset by promotional rate step-ups, video rate adjustments that pass through programmer rate increases and the aforementioned COVID-related impacts in the prior year period.

Voice revenue totaled $396 million in the fourth quarter, a decrease of 11.9% compared to the fourth quarter of 2020, driven by a decline in wireline voice customers over the last twelve months and value-based pricing.

Commercial revenue increased by 4.8% year-over-year to $1.7 billion, driven by SMB and enterprise revenue growth of 5.8% and 3.2% year-over-year, respectively. Fourth quarter 2021 SMB revenue growth benefited from COVID-related impacts in the fourth quarter of 2020. Enterprise revenue excluding wholesale increased by 6.1% year-over-year, reflecting PSU growth.

Fourth quarter advertising sales revenue of $448 million decreased by 28.2% compared to the year-ago quarter, driven by lower political revenue. Compared to the fourth quarter of 2019, advertising sales revenue increased by 3.3%, primarily due to higher advanced advertising revenue, partly offset by lower local revenue, particularly in the automotive category.

Fourth quarter mobile revenue totaled $632 million, an increase of 47.5% year-over-year, primarily driven by mobile line growth.

Operating Costs and Expenses

Fourth quarter total operating costs and expenses increased by $203 million, or 2.7% year-over-year.

Fourth quarter programming costs decreased by $14 million, or 0.5% as compared to the fourth quarter of 2020, reflecting fewer video customers and a higher mix of lower cost packages within Charter's video customer base, $31 million of sports network rebates in the fourth quarter of 2021 that resulted from fewer sporting events being broadcast during COVID-19 and $19 million of other favorable adjustments, partly offset by contractual programming increases and renewals.

Regulatory, connectivity and produced content expenses increased by $60 million, or 11.3% year-over-year, primarily driven by higher sports rights costs given more games played in the fourth quarter of 2021 compared to the fourth quarter of 2020 as a result of COVID-19, partly offset by lower original programming costs and regulatory and franchise fees.

Costs to service customers decreased by $11 million, or 0.5% year-over-year, despite year-over-year residential and SMB customer growth of 3.0%. The year-over-year decrease in costs to service customers was primarily driven by lower transaction costs, mostly offset by previously announced wage increases for hourly field operations and call center employees as Charter meets its commitment to a minimum $20 per hour wage in 2022.

Marketing expenses increased by $33 million, or 4.3% year-over-year.

Fourth quarter mobile costs totaled $724 million, an increase of 38.5% year-over-year, and were comprised of device costs, customer acquisition costs, and service and operating costs.

Other expenses decreased by $67 million, or 6.5% as compared to the fourth quarter of 2020, primarily driven by lower advertising sales expense and a one-time corporate cost in the prior year period.

Adjusted EBITDA

Fourth quarter Adjusted EBITDA of $5.4 billion grew by 7.7% year-over-year, reflecting growth in revenue and operating expenses of 4.7% and 2.7%, respectively. 

Net Income Attributable to Charter Shareholders

Net income attributable to Charter shareholders totaled $1.6 billion in the fourth quarter of 2021, compared to $1.2 billion in the fourth quarter of 2020. The year-over-year increase in net income attributable to Charter shareholders was primarily driven by higher Adjusted EBITDA. 

 Net income per basic common share attributable to Charter shareholders totaled $9.17 in the fourth quarter of 2021 compared to $6.33 during the same period last year. The increase was primarily the result of the factors described above in addition to a 10.8% decrease in basic weighted average common shares outstanding versus the prior year period.

Capital Expenditures

Property, plant and equipment expenditures totaled $2.1 billion in the fourth quarter of 2021, consistent with the fourth quarter of 2020, with an increase in upgrade/rebuild spending offset by declines in scalable infrastructure and customer premise equipment ("CPE"). The increase in upgrade/rebuild was driven by plant replacement of storm-damaged areas. The decrease in scalable infrastructure spending was primarily related to a stabilized level of network traffic growth and investments made earlier in the year. The decrease in CPE was driven by lower video CPE spend. Fourth quarter capital expenditures included $127 million of mobile costs, most of which related to retail stores and information technology systems, and were included in support capital.

Cash Flow and Free Cash Flow

During the fourth quarter of 2021, net cash flows from operating activities totaled $4.2 billion, compared to $4.1 billion in the prior year quarter. The year-over-year increase in net cash flows from operating activities was primarily due to higher Adjusted EBITDA, partly offset by higher cash paid for interest, net and an unfavorable change in trade working capital.

Free cash flow in the fourth quarter of 2021 totaled $2.3 billion, compared to $2.1 billion during the same period last year. The year-over-year increase in free cash flow was primarily driven by an increase in net cash flows from operating activities and a benefit related to changes in accrued expenses related to capital expenditures.

Liquidity & Financing

As of December 31, 2021, total principal amount of debt was $91.2 billion and Charter's credit facilities provided approximately $3.9 billion of additional liquidity in excess of Charter's $601 million cash position.

In October 2021, Charter Communications Operating, LLC and Charter Communications Operating Capital Corp. jointly issued $1.25 billion of 2.250% senior secured notes due 2029 at 99.835% of the aggregate principal amount, $1.35 billion of 3.500% senior secured notes due 2042 at 99.253% of the aggregate principal amount and $1.4 billion of 3.950% senior secured notes due 2062 at 99.186% of the aggregate principal amount. Net proceeds were used to pay related fees and expenses and for general corporate purposes, including funding buybacks of Charter Class A common stock and Charter Holdings common units as well as repaying certain indebtedness.

In January 2022, CCO Holdings, LLC and CCO Holdings Capital Corp. jointly issued $1.2 billion of 4.750% senior unsecured notes due 2032 at par. Net proceeds were used for general corporate purposes, including to fund buybacks of Charter Class A common stock and Charter Holdings common units, to repay certain indebtedness and to pay related fees and expenses.

Share Repurchases

During the three months ended December 31, 2021, Charter purchased 7.6 million shares of Charter Class A common stock and Charter Holdings common units for approximately $5.3 billion.

Full Year Financial Results

Revenues

For the year ended December 31, 2021, revenues increased to $51.7 billion, 7.5% higher than in 2020, driven primarily by growth in residential, mobile and commercial revenues.

Operating Costs and Expenses

Operating costs and expenses totaled $31.1 billion in 2021, an increase of $1.5 billion, or 5.0% compared to the prior year ended December 31, 2020, primarily driven by increases in mobile, programming and regulatory, connectivity and produced content expenses. 

Adjusted EBITDA

Adjusted EBITDA totaled $20.6 billion for the year ended December 31, 2021, an increase of 11.4% compared to 2020, reflecting growth in revenue and operating expenses of 7.5% and 5.0%, respectively. 

Net Income Attributable to Charter Shareholders

Net income attributable to Charter shareholders totaled $4.7 billion for the year ended December 31, 2021, compared to $3.2 billion in 2020. The year-over-year increase in net income attributable to Charter shareholders was primarily driven by higher Adjusted EBITDA, partly offset by higher other operating expenses, net and higher tax expense.

Net income per basic common share attributable to Charter shareholders totaled $25.34 for the year ended December 31, 2021, compared to $15.85 during the same period last year. The increase was primarily the result of the factors described above in addition to a 9.7% decrease in weighted average common shares outstanding versus the prior year period.

Capital Expenditures

Capital expenditures totaled $7.6 billion for the year ended December 31, 2021, compared to $7.4 billion in 2020. The increase was primarily driven by increases in scalable infrastructure and upgrade/rebuild, partly offset by declines in support capital and CPE. For the full year 2021, mobile capital expenditures totaled $482 million versus $508 million for the full year 2020.

Charter currently expects full year 2022 cable capital expenditures, excluding capital expenditures associated with its rural construction initiative, to be between $7.1 billion and $7.3 billion.

Cash Flow and Free Cash Flow

For the year ended December 31, 2021, net cash flows from operating activities totaled $16.2 billion, compared to $14.6 billion in 2020. The year-over-year increase in net cash flows from operating activities was primarily due to higher Adjusted EBITDA, partly offset by an unfavorable change in trade working capital and higher cash paid for interest, net.

Free cash flow for the year ended December 31, 2021 was $8.7 billion, compared to $7.1 billion during the same period last year. The year-over-year increase in free cash flow was driven by an increase in net cash flows from operating activities, partly offset by higher capital expenditures.

Share Repurchases

For the year ended December 31, 2021, Charter purchased approximately 25.3 million shares of Charter Class A common stock and Charter Holdings common units for approximately $17.3 billion.

Webcast

Charter will host a webcast on Friday, January 28, 2022 at 8:30 a.m. Eastern Time (ET) related to the contents of this release.

The webcast can be accessed live via the Company's investor relations website at ir.charter.com. Participants should go to the webcast link no later than 10 minutes prior to the start time to register. The webcast will be archived at ir.charter.com two hours after completion of the webcast.

Additional Information Available on Website

The information in this press release should be read in conjunction with the financial statements and footnotes contained in the Company's Annual Report on Form 10-K for the year ended December 31, 2021, which will be posted on the "Results & SEC Filings" section of the Company's investor relations website at ir.charter.com, when it is filed with the Securities and Exchange Commission (the "SEC"). A slide presentation to accompany the conference call and a trending schedule containing historical customer and financial data will also be available in the "Results & SEC Filings" section.

Use of Adjusted EBITDA and Free Cash Flow Information

The company uses certain measures that are not defined by U.S. generally accepted accounting principles ("GAAP") to evaluate various aspects of its business. Adjusted EBITDA and free cash flow are non-GAAP financial measures and should be considered in addition to, not as a substitute for, net income attributable to Charter shareholders and net cash flows from operating activities reported in accordance with GAAP. These terms, as defined by Charter, may not be comparable to similarly titled measures used by other companies. Adjusted EBITDA and free cash flow are reconciled to net income attributable to Charter shareholders and net cash flows from operating activities, respectively, in the Addendum to this release.

Adjusted EBITDA is defined as net income attributable to Charter shareholders plus net income attributable to noncontrolling interest, net interest expense, income taxes, depreciation and amortization, stock compensation expense, other income (expenses), net and other operating (income) expenses, net, such as special charges and (gain) loss on sale or retirement of assets. As such, it eliminates the significant non-cash depreciation and amortization expense that results from the capital-intensive nature of the Company's businesses as well as other non-cash or special items, and is unaffected by the Company's capital structure or investment activities. However, this measure is limited in that it does not reflect the periodic costs of certain capitalized tangible and intangible assets used in generating revenues and the cash cost of financing. These costs are evaluated through other financial measures.     

Free cash flow is defined as net cash flows from operating activities, less capital expenditures and changes in accrued expenses related to capital expenditures.   

Management and Charter's board of directors use Adjusted EBITDA and free cash flow to assess Charter's performance and its ability to service its debt, fund operations and make additional investments with internally generated funds. In addition, Adjusted EBITDA generally correlates to the leverage ratio calculation under the Company's credit facilities or outstanding notes to determine compliance with the covenants contained in the facilities and notes (all such documents have been previously filed with the SEC). For the purpose of calculating compliance with leverage covenants, the Company uses Adjusted EBITDA, as presented, excluding certain expenses paid by its operating subsidiaries to other Charter entities. The Company's debt covenants refer to these expenses as management fees, which were $352 million and $384 million for the three months ended December 31, 2021 and 2020, respectively, and $1.3 billion for each of the years ended December 31, 2021 and 2020.

About Charter

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the Company offers a full range of state-of-the-art residential and business services including Spectrum Internet^®, TV, Mobile and Voice.

For small and medium-sized companies, Spectrum Business^® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach^® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

This communication includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, regarding, among other things, our plans, strategies and prospects, both business and financial.  Although we believe that our plans, intentions and expectations as reflected in or suggested by these forward-looking statements are reasonable, we cannot assure you that we will achieve or realize these plans, intentions or expectations.  Forward-looking statements are inherently subject to risks, uncertainties and assumptions including, without limitation, the factors described under "Risk Factors" from time to time in our filings with the SEC.  Many of the forward-looking statements contained in this communication may be identified by the use of forward-looking words such as "believe," "expect," "anticipate," "should," "planned," "will," "may," "intend," "estimated," "aim," "on track," "target," "opportunity," "tentative," "positioning," "designed," "create," "predict," "project," "initiatives," "seek," "would," "could," "continue," "ongoing," "upside," "increases," "grow," "focused on" and "potential," among others.  Important factors that could cause actual results to differ materially from the forward-looking statements we make in this communication are set forth in our annual report on Form 10-K, and in other reports or documents that we file from time to time with the SEC, and include, but are not limited to:

• our ability to sustain and grow revenues and cash flow from operations by offering Internet, video, voice, mobile, advertising and other services to residential and commercial customers, to adequately meet the customer experience demands in our service areas and to maintain and grow our customer base, particularly in the face of increasingly aggressive competition, the need for innovation and the related capital expenditures;
• the impact of competition from other market participants, including but not limited to incumbent telephone companies, direct broadcast satellite ("DBS") operators, wireless broadband and telephone providers, digital subscriber line ("DSL") providers, fiber to the home providers and providers of video content over broadband Internet connections;
• general business conditions, unemployment levels and the level of activity in the housing sector and economic uncertainty or downturn, including the impacts of the Novel Coronavirus ("COVID-19") pandemic to sales opportunities from residential move activity, our customers, our vendors and local, state and federal governmental responses to the pandemic;
• our ability to obtain programming at reasonable prices or to raise prices to offset, in whole or in part, the effects of higher programming costs (including retransmission consents and distribution requirements);
• our ability to develop and deploy new products and technologies including consumer services and service platforms;
• any events that disrupt our networks, information systems or properties and impair our operating activities or our reputation;
• the effects of governmental regulation on our business including subsidies to consumers, subsidies and incentives for competitors, costs, disruptions and possible limitations on operating flexibility related to, and our ability to comply with, regulatory conditions applicable to us;
• the ability to hire and retain key personnel;
• our ability to procure necessary services and equipment from our vendors in a timely manner and at reasonable costs;
• the availability and access, in general, of funds to meet our debt obligations prior to or when they become due and to fund our operations and necessary capital expenditures, either through (i) cash on hand, (ii) free cash flow, or (iii) access to the capital or credit markets; and
• our ability to comply with all covenants in our indentures and credit facilities, any violation of which, if not cured in a timely manner, could trigger a default of our other obligations under cross-default provisions.

All forward-looking statements attributable to us or any person acting on our behalf are expressly qualified in their entirety by this cautionary statement.  We are under no duty or obligation to update any of the forward-looking statements after the date of this communication.

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SOURCE Charter Communications, Inc.