14.05.2008 13:37:00

BearingPoint and Oracle Gain Traction with Customer Information System Solution for Public Utilities

BearingPoint, Inc. (NYSE:BE), one of the world’s largest management and technology consulting firms, and Oracle, the world’s largest enterprise software company, today announced they will implement a customer information solution for Denver Water, making it the latest utility to select the BearingPoint/Oracle offering. BearingPoint will work with Denver Water to implement Oracle® Utilities Customer Care and Billing and Oracle Utilities Business Intelligence to help the utility improve billing accuracy, enhance customer service, and better understand customer needs. "We selected BearingPoint and Oracle Utilities because their proven functionality and industry expertise will help meet our needs. Oracle Utilities Customer Care and Billing has a very flexible rate engine that will also allow us to easily migrate to monthly billing and restructure our rates to better accommodate our customers and our board’s requirements,” said David LaFrance, director of finance, Denver Water. Denver Water, which ensures a continuous supply of water to the City and County of Denver and nearly 50 percent of Denver Water customers who live in the surrounding suburbs, wanted to move from bi-monthly to monthly billing, but its current system would have required massive programming changes to accommodate such a requirement. With the deployment of Oracle Utilities Customer Care and Billing, Denver Water will be able to move to monthly billing immediately upon implementation, helping the utility to realize revenue more quickly. "Smart utility companies like Denver Water are working harder than ever to provide excellent service and contain costs for their customers. We look forward to teaming with Oracle to deliver a solution that will help Denver Water achieve these goals,” said Reid Morrison, senior vice president of BearingPoint’s energy practice. Denver Water is also planning to restructure its rates to promote water conservation. Sending price signals that encourage wise water use will urge customers to minimize run-off while watering lawns and — over the long term — install efficient irrigation systems, appliances and fixtures. The new Oracle Utilities solution is expected to make this transition much easier by integrating with other systems within the utility and providing the real-time information critical to efficient operations and strategic decision-making. Further, the technologies utilized in the Oracle Utilities solution are widely understood and supported, which will improve system operations and reduce maintenance expenses. Many manual back office processes and functions can be automated within the standard Oracle Utilities solution. The new system will also provide greater customer self-service through Web-based capabilities. "These recent wins and implementations underscore the continuing success of a 14-year alliance between BearingPoint and Oracle in delivering innovative business solutions to clients worldwide. Denver Water is committed to water conservation and providing its customers with high-quality customer service. Our customer information system solution and BearingPoint’s implementation expertise will help Denver Water streamline payment processing, collections, field service and meter management – further helping the utility to meet its long-term and short-term goals,” said Quentin Grady, senior vice president and general manager, Oracle Utilities. About BearingPoint, Inc. BearingPoint, Inc. (NYSE:BE) is one of the world's largest providers of management and technology consulting services to Global 2000 companies and government organizations in 60 countries worldwide. Based in McLean, Va., the firm has approximately 16,000 employees focusing on the Public Services, Financial Services and Commercial Services industries. BearingPoint professionals have built a reputation for knowing what it takes to help clients achieve their goals, and working closely with them to get the job done. Our service offerings are designed to help our clients generate revenue, increase cost-effectiveness, manage regulatory compliance, integrate information and transition to "next-generation” technology. For more information, visit the company's Web site at www.BearingPoint.com. Some of the statements in this press release constitute "forward-looking statements” within the meaning of the United States Private Securities Litigation Reform Act of 1995. These statements are based on our current expectations, estimates and projections. Words such as "will,” "expects,” "believes” and similar expressions are used to identify these forward-looking statements. These statements are only predictions and as such are not guarantees of future performance and involve risks, uncertainties and assumptions that are difficult to predict. Forward-looking statements are based upon assumptions as to future events or our future financial performance that may not prove to be accurate. Actual outcomes and results may differ materially from what is expressed or forecast in these forward-looking statements. As a result, these statements speak only as of the date they were made, and the Company undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. About Oracle Utilities Oracle Utilities delivers the proven software applications that help utilities achieve competitive advantage, business performance excellence and a lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management, mobile workforce management and meter data management applications with the capabilities of Oracle’s industry-leading enterprise applications, business intelligence tools, middleware and database technologies. Oracle Utilities enables its customers to adapt more nimbly to market deregulation, meet ever-evolving customer demands, and deliver on commitments to environmental conservation. For more information, visit http://www.oracle.com/industries/utilities. About Oracle Oracle (NASDAQ:ORCL) is the world’s largest enterprise software company. For more information about Oracle, please visit our Web site at http://www.oracle.com. Trademark Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners.

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