14.05.2008 13:37:00
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BearingPoint and Oracle Gain Traction with Customer Information System Solution for Public Utilities
BearingPoint, Inc. (NYSE:BE), one of the world’s
largest management and technology consulting firms, and Oracle, the world’s
largest enterprise software company, today announced they will implement
a customer information solution for Denver Water, making it the latest
utility to select the BearingPoint/Oracle offering.
BearingPoint will work with Denver Water to implement Oracle®
Utilities Customer Care and Billing and Oracle Utilities Business
Intelligence to help the utility improve billing accuracy, enhance
customer service, and better understand customer needs.
"We selected BearingPoint and Oracle Utilities
because their proven functionality and industry expertise will help meet
our needs. Oracle Utilities Customer Care and Billing has a very
flexible rate engine that will also allow us to easily migrate to
monthly billing and restructure our rates to better accommodate our
customers and our board’s requirements,”
said David LaFrance, director of finance, Denver Water.
Denver Water, which ensures a continuous supply of water to the City and
County of Denver and nearly 50 percent of Denver Water customers who
live in the surrounding suburbs, wanted to move from bi-monthly to
monthly billing, but its current system would have required massive
programming changes to accommodate such a requirement. With the
deployment of Oracle Utilities Customer Care and Billing, Denver Water
will be able to move to monthly billing immediately upon implementation,
helping the utility to realize revenue more quickly.
"Smart utility companies like Denver Water are
working harder than ever to provide excellent service and contain costs
for their customers. We look forward to teaming with Oracle to deliver a
solution that will help Denver Water achieve these goals,”
said Reid Morrison, senior vice president of BearingPoint’s
energy practice.
Denver Water is also planning to restructure its rates to promote water
conservation. Sending price signals that encourage wise water use will
urge customers to minimize run-off while watering lawns and —
over the long term — install efficient
irrigation systems, appliances and fixtures. The new Oracle Utilities
solution is expected to make this transition much easier by integrating
with other systems within the utility and providing the real-time
information critical to efficient operations and strategic
decision-making.
Further, the technologies utilized in the Oracle Utilities solution are
widely understood and supported, which will improve system operations
and reduce maintenance expenses. Many manual back office processes and
functions can be automated within the standard Oracle Utilities solution.
The new system will also provide greater customer self-service through
Web-based capabilities.
"These recent wins and implementations
underscore the continuing success of a 14-year alliance between
BearingPoint and Oracle in delivering innovative business solutions to
clients worldwide. Denver Water is committed to water conservation and
providing its customers with high-quality customer service. Our customer
information system solution and BearingPoint’s
implementation expertise will help Denver Water streamline payment
processing, collections, field service and meter management –
further helping the utility to meet its long-term and short-term goals,”
said Quentin Grady, senior vice president and general manager, Oracle
Utilities.
About BearingPoint, Inc.
BearingPoint, Inc. (NYSE:BE) is one of the world's largest providers of
management and technology consulting services to Global 2000 companies
and government organizations in 60 countries worldwide. Based in McLean,
Va., the firm has approximately 16,000 employees focusing on the Public
Services, Financial Services and Commercial Services industries.
BearingPoint professionals have built a reputation for knowing what it
takes to help clients achieve their goals, and working closely with them
to get the job done. Our service offerings are designed to help our
clients generate revenue, increase cost-effectiveness, manage regulatory
compliance, integrate information and transition to "next-generation”
technology. For more information, visit the company's Web site at www.BearingPoint.com.
Some of the statements in this press release constitute "forward-looking
statements” within the meaning of the United
States Private Securities Litigation Reform Act of 1995. These
statements are based on our current expectations, estimates and
projections. Words such as "will,” "expects,” "believes”
and similar expressions are used to identify these forward-looking
statements. These statements are only predictions and as such are not
guarantees of future performance and involve risks, uncertainties and
assumptions that are difficult to predict. Forward-looking statements
are based upon assumptions as to future events or our future financial
performance that may not prove to be accurate. Actual outcomes and
results may differ materially from what is expressed or forecast in
these forward-looking statements. As a result, these statements speak
only as of the date they were made, and the Company undertakes no
obligation to publicly update or revise any forward-looking statements,
whether as a result of new information, future events or otherwise.
About Oracle Utilities
Oracle Utilities delivers the proven software applications that help
utilities achieve competitive advantage, business performance excellence
and a lower total cost of technology ownership. Oracle Utilities
integrates industry-specific customer care and billing, network
management, work and asset management, mobile workforce management and
meter data management applications with the capabilities of Oracle’s
industry-leading enterprise applications, business intelligence tools,
middleware and database technologies. Oracle Utilities enables its
customers to adapt more nimbly to market deregulation, meet
ever-evolving customer demands, and deliver on commitments to
environmental conservation. For more information, visit http://www.oracle.com/industries/utilities.
About Oracle
Oracle (NASDAQ:ORCL) is the world’s largest
enterprise software company. For more information about Oracle, please
visit our Web site at http://www.oracle.com.
Trademark
Oracle is a registered trademark of Oracle Corporation and/or its
affiliates. Other names may be trademarks of their respective owners.
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