Lost In Translation: How EduCare Offers A Better Communication Platform

LOS ANGELES, Feb. 27, 2018 /PRNewswire/ -- We live in a digital age where online communication is shaping the way we interact with each other. For international students studying abroad, this is even more important seeing as how the interactions among parents, teachers, and host families can make a difference in the student's life and academic studies. When communication via mobile app is the only way for people to talk, any mistake could mean a big difference.

At the moment, teachers and host families use WeChat to communicate with parents back in China. While the widely used Chinese social media app has a translation feature, it is not entirely accurate and can cause problems. A real-life scenario illustrates how an incident can cause even more panic. When a fire broke out near a high school in the US, a WeChat message from a teacher to an international student's parent about a "fire near the school" was translated to a "fire through the school." This understandably caused panic for the parent, and illustrates that there is a need for a better communication platform. WeChat is a broad social mobile app that lacks the specific tools needed to accurately translate conversations. Furthermore, the fact that parents can send messages to teachers anytime through WeChat can cause annoyance.

This is where EduCare, a new mobile educational app designed to improve communication, comes in. EduCare offers a better communication alternative with its built-in AI translator to effortlessly translate conversations in different languages. The EduCare mobile app is backed by a dedicated tech team in China who can resolve technical issues, thus ensuring the most accurate communication. Accuracy ensures that conversations are not lost in translation, and avoids mishaps that can cause panic inducing anxiety. Parents have to schedule an appointment in order to talk to teachers, making it more convenient on the teacher's end.

Student EduCare COO Gin Zhang has had extensive experience working with schools in America and learning about the difficulties that teachers have in working with international students and their parents. She remarks that "teachers often complain about the inaccuracy of translation when using either WeChat or Google Translate to translate messages from parents." With EduCare in hand, now nothing will be lost in translation.

If you would like more information about this topic, please call Kelvin Wong at (626) 373-1206, or email kelvin.wong@studenteducare.com.

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SOURCE Student EduCare